Profile
A trusted intrapreneur, change agent, and lifelong learner with 15 years of cross-functional experience focusing on people and organizational transformation. Proficient in change management, project management, and facilitation across varying industries, including manufacturing, information technology, and higher education. Communicates and collaborates across all levels of an organization to manage exceptional operational and strategic solutions, while embracing a pragmatic approach and a positive attitude.
Work Experience
Sheridan College, Oakville ON, 2018 – Present
Project Portfolio Manager - Academic, PPMO Digital Transformation and Innovation, 2023 – Present
- Manage 20+ concurrent projects and programs within portfolio, in alignment to the organizational strategic plan.
- Provide insights and consultation on project prioritization and sequencing to business partners and institution leaders.
- Foster relationships with external vendors (Cisco, AWS, Adobe) to enable institutional collaboration opportunities.
- Develop, implement, and facilitate the organization-wide framework in change management in conjunction with the organizational development team.
- Monitor dependencies across operational and strategic pan-institutional projects and resolve or escalate conflicts.
- Lead the creation of portfolio dashboards and portfolio Gantt charts in Adobe Workfront.
Adjunct Professor, Pilon School of Business, 2023 – Present
-Facilitating the Project Management, Graduate Certificate Program.
-Teaching using active learning methodologies in pedagogy.
-Courses include subjects in project management: Scheduling and risk management, managing business processes, and change management.
Project Manager, PPMO Digital Transformation and Innovation, 2020 – 2023
- Manage and coordinate up to 9 concurrent projects, including scheduling, resourcing, scope, and costs, using various project management software.
- Coordinate and manage milestones within the project including planning, development, integration, SIT and UAT.
- Collaborate with pan-institutional business units and team members (Business Systems Analysts, Development/Integration teams, Security, Infrastructure, Service Desk, Marketing, Organization Development teams) to capture, analyze, and facilitate decision making and project execution.
Audio Visual Technologist, Conference Centre/Events, 2018 – 2021
- Provide advice and guidance as the senior technical resource and all technical aspects of equipment, events, and spaces.
- Consult with current and potential clients and keynote speakers to understand their needs and coordinate efforts between internal departments to ensure that their needs are met.
- Plan and execute small to large scale events using college spaces and equipment throughout the three campuses.
- Plays an active role in the hiring, training, and coaching of summer students at the Conference Centre.
- Builds efficiencies for documentation
Elections Canada, Oakville ON, 2022
Assistant Automation Coordinator
- Manage all returning office technology and systems, from installation when the office opens at the beginning of the event to the decommissioning of the office at the end of the event.
- Support the use of technology and systems by all staff in the returning office.
- Following set procedures in REVISE, the software application used to complete revision tasks in the local EC office, and other applications, complete tasks related to lists of electors, Voter Information Card (VIC) production and Electoral District data and produce statutory and administrative reports.
- Encourage and support Information Technology security best practices throughout the returning office.
AVI-SPL (KPMG), Toronto ON, 2017 – 2018
Level 2 On-site Service Technologist and Coordinator, KPMG
- Guide and support clients in understanding and utilizing new and emerging AV and conferencing technology.
- Lead AV team in testing, maintaining, and troubleshooting, Crestron, and Microsoft Surface Hub-driven conference rooms.
- Create standardized procedures and nomenclature to improve internal metrics for the national team.
Cinematronix, Scarborough ON, 2016-2017
Cinema Solution Specialist
- Install digital cinema solutions in new and repurposed analog theatre houses.
- Support legacy analog and digital cinema technology projectors, servers, automation systems, amplifiers, and speaker systems in emergency and preventative services.
Toronto International Film Festival, Toronto ON, 2016
Cinema Solution Specialist/Exhibition Event Coordinator
- Converted several theatre and lecture halls into short-term cinema venues within cinema specifications.
- Scheduled, installed, and organized 1000+ digital titles to adhere to 10-day festival schedule
- Provided consultative support to TIFF Exhibitions in setting up multiple immersive technology stations involving Oculus Rift VR, Samsung Gear VR, projection, speakers, and flat panels.
- Installed VR hardware and supporting software to display multiple immersive and interactive technologies.
Giant Screen Cinema Association, Toronto ON, 2016
Event Coordinator
- Installed cinema equipment into existing venue within cinema specifications for a temporary sponsorship exhibition.
- Administered event support including management of contracted staff, equipment inventory, and logistics.
Christie Digital Systems, Kitchener ON, 2010 – 2016
Technical Project Manager, Experiential Marketing, 2013 – 2016
- Manage 20+ technical projects per year, varying between tradeshows, sponsorships, conferences, and exhibitions.
- Control and monitor budgets for shows and events ranging from $25,000 to $1,500,000.
- Procurement of people, equipment, materials, and supplies to support exhibitions with buying power up to $250,000.
- Lead meetings with stakeholders, internal product managers, sales, and marketing teams to create events to awe and inspire new and existing clients.
- Manage external vendors to initiate, plan, execute, and close high-profile events in scope, on time, and on budget.
Technical Support Technologist/Technical Trainer, 2010 – 2013
- Engage with user experience teams on functional testing and user serviceability of future products.
- Train, demonstrate, and support clients for high profile events.
- Maintain documentation on current and future products and technologies to improve the support of AV systems.
- Ensure customer satisfaction by analyzing, troubleshooting, and resolving issues over the phone, email, and onsite.
- Manage installation, maintenance, inventory, and upgrades of all office meeting room spaces.
- Create Standard Operating Procedures alongside engineering team in the manufacturing plant.
Education
Business Analysis, Sheridan College, Certificate, Oakville ON, 2023
Junior Business Analyst, Sheridan College, Micro-Credential, Oakville ON, 2023
Project Management, Sheridan College, Certificate – Honours, Oakville ON, 2020
Mechanical-Electronics Engineering Technology, Advanced Technical Diploma, Durham College, Oshawa ON, 2009
Certifications
Project Management Certifications
- Certified SAFe® 6 Agilist (SA), Scaled Agile Inc, 2023
- Project Management Professional (PMP)®, PMI, 2022
- Organizational Transformation (OTF, OTI, OTO), PMI, 2023
- Wicked Problem Solving, PMI, (2024)
Change Management Certifications
- Prosci® Certified Change Practitioner, Prosci Inc., 2023
- Change Certification Program, Kotter Inc., (2024)
- Lean Change Management, Lean Change, (2024)
The College Centre, Colleges Ontario/CEC
- Leadership Excellence Program Certificate, 2024
IT Methodology Certifications
- ITIL® 4 Foundation, Axelos, 2020
Board Governance Training Certificates
- Governance Curriculum, CivicAction, 2023
- Becoming a Board Member, Volunteer Toronto 2023
Teaching and Learning Certifications
- Certified Professional Facilitator, FKA, 2013
- Empowered Educator, eCampusOntario, 2023
- Adobe Education Institute Fellow, Adobe, 2024
Planning Committees and Active Organization Memberships
Sheridan College
- President’s Advisory Council, 2023 – 2025
- Employee Relations Advisory Council, 2023 – Present
- Leadership Bridge Program - Mentee, 2023 – 2024
- Student Leadership Awards Selection Committee, 2024
EDUCAUSE
- Sheridan College Ambassador, 2023 – Present
- Educause Review Advisory Committee, 2023 – 2026
Oakville Chamber of Commerce
- Chamber Commons Committee Member, 2023 – 2024
CivicAction
- Changemakers Needed - CivicAction Summit, 2023
- Emerging Leaders Network Member, 2023 – Present
Society for College and University Planning
-Emerging Leaders Program, 2023 – 2024
Awards
2x Emerging Leader Award, Sheridan College, 2018 & 2024
- This organization-wide award recognizes an employee who is not in a formal managerial role who displays exemplary leadership qualities. Nominations are made from Sheridan employees and reviewed by nomination committee appointed by President and Vice President.